Bailrigg Student Living Booking and Cancellation Policy
Signing your Contract
Once the contract has been sent to you, you will need to log into your booking, check all your details are correct, read through your contract, upload the requested documents, and sign the contract on-line.
Paying your Rent
You can pay your rent in instalments if you have a UK-based guarantor. Otherwise you will need to pay your rent before you move in or request the services of Housing Hand who will act as your guarantor.
You will not be allowed to move in until your rent has been paid either in one payment or the first instalment. The first instalment needs to be paid on the date specified in your contract.
Guarantor
If you have a UK based or accepted alternative such as Housing Hand, you are able to pay your rent in instalments.
No Offer of Accommodation
If we are not able to make you an offer of accommodation by sending you a contract, we will contact you as soon as possible and assist you with an alternative solution.
14 Day Cooling Off Period
If you choose to cancel your booking with Bailrigg Student Living, you have 14 days from the date that the contract is signed by yourself as the resident, your guarantor (if you have one) and Bailrigg Student Living to get a full refund of your booking fee.
Cancellations after you have moved into the accommodation
We hope that you will be happy in your accommodation, but if you wish to leave, Bailrigg Student Living may release you from your contract if you are able to find a suitable replacement who agrees to take over your contract including payment of rent, providing that the conditions below are met:
You agree that you will not transfer or sublet your room to anyone else without obtaining written consent from Bailrigg Student Living.
You will find a suitable replacement to takeover a new contract for your room for the remaining period of your contract, who must be enrolled as a full-time university student and to be over 18 years old.
The replacement tenant must sign and accept their contract with Bailrigg Student Living and pay the amounts due within the contract.
The replacement tenant must also provide a guarantor if applicable, and their guarantor must accept the Terms and Conditions set out in the contract.
Refunds due will not be processed until the replacement tenant who is taking over the contract, has signed the contract, paid their rent, and moved into the room.
If you do find a replacement tenant to take over your contract, you and your replacement will need to pay £50 admin fee each.
If you fail to find someone to take over your contract, you will be responsible for paying the full rent until the end of your contract.
Cancellations by Bailrigg Student Living
Our Terms and Conditions require you to sign your contract online within 14 days of receiving your contract. If you fail to sign your contract within the 14 days, we may cancel your booking and will give you notice by email.
Once your contract is signed, it may only be terminated if Bailrigg Student Living and the tenant mutually agree to do so due to misconduct, failure to adhere to the terms outlined in your contract or health issues to be discussed with management.
First Year University Students Who Are Not Offered a Place at University
You may request to be released from your contract if you are a prospective Undergraduate student and your offer of a place at your preferred University is withdrawn as a result of not receiving entry grades. To be released you will be required to provide written confirmation from your University in the form of a letter to confirm that you are no longer accepted on your course.
Students Who Are No Longer Offered a Place at University
You may request to be released from your contract if your place at University is withdrawn due to you not achieving the required grades or you do not obtain a visa and are therefore not permitted to study at your chosen university. To be released you will be required to provide written confirmation from your University in the form of a letter to confirm that you are no longer accepted on your course.